Reference
API reference
Every BotDesk API endpoint explained, with its parameters and request and response examples.
Chat
Send messages
Send a message to your bot and get a reply grounded in your knowledge base, with the sources it cited.
View endpoint →Conversations
Read conversations
List your account's conversations and read the full message history of any one of them.
View endpoint →Metrics
Read metrics
Get your account's usage metrics — total conversations, messages and averages — in a single request.
View endpoint →Webhooks
Receiving webhooks
Subscribe a URL and receive signed, real-time events from your bots — new conversations, messages and escalations.
View endpoint →